Complex Director of Outlets - Hilton San Francisco Union Square/Parc 55 Hotel
Company: Hilton Worldwide, Inc.
Location: San Francisco
Posted on: September 19, 2024
Job Description:
Job Description - Complex Director of Outlets - Hilton San
Francisco Union Square/Parc 55 Hotel (Job Number: HOT0AYUX)Work
LocationsHilton San Francisco - Union Square333 O'Farrell StreetSan
Francisco 94102Hilton San Francisco Union Square and Hilton Parc 55
are looking for a dynamic professional to join their team as the
Complex Director of Outlets! Located in the heart of the city,
these bustling hotels are home to 177,000 square feet of event
space, 7 food and beverage outlets including San Francisco's
highest sky bar with panoramic views of the city by the bay.What
will I be doing?As a Director of Outlets, you would be responsible
for directing and administering the activities and services of
multiple restaurants in the hotel's continuing effort to deliver
outstanding guest service and financial profitability.
Specifically, you would be responsible for performing the following
tasks to the highest standards:
- Plan and direct all aspects of restaurant operations to
include, but not limited to, guest service standards and
initiatives, product quality, cost controls and overall
profitability, marketing initiatives, systems use and management,
budgeting and forecasting, department management, policy and
procedure implementation and enforcement and meeting participation
and facilitation.
- Monitor and develop team member performance to include, but not
limited to, providing supervision and professional development,
conducting counselling and evaluations and delivering recognition
and reward.
- Monitor and assess service and satisfaction trends, evaluate
and address issues and make improvements accordingly.
- Ensure compliance with health, safety, sanitation and alcohol
awareness standards.
- Initiate and implement up-selling techniques to promote
restaurant food and beverage and services and to maximize overall
revenue, including, but not limited to, creating new menus and
cross-selling products and services hotel-wide.
- Recruit, interview and train team members.What are we looking
for?Since being founded in 1919, Hilton has been a leader in the
hospitality industry. Today, Hilton remains a beacon of innovation,
quality, and success. This continued leadership is the result of
our Team Members staying true to our Vision, Mission, and Values.
Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional
guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our
communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline.In
addition, we look for the demonstration of the following key
attributes:
- Quality
- Productivity
- Customer FocusWhat will it be like to work for Hilton?Hilton is
the leading global hospitality company, spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay
suites and mid-priced hotels. For nearly a century, Hilton has
offered business and leisure travelers the finest in
accommodations, service, amenities and value. Hilton is dedicated
to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision "to fill the earth
with the light and warmth of hospitality" unites us as a team to
create remarkable hospitality experiences around the world every
day. And, our amazing Team Members are at the heart of it all!The
annual salary range for this role is $110,000 - $125,000 and is
based on applicable and specialized experience and location.
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Keywords: Hilton Worldwide, Inc., Daly City , Complex Director of Outlets - Hilton San Francisco Union Square/Parc 55 Hotel, Executive , San Francisco, California
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