DSW Assistant Store Manager
Company: DSW Inc.
Location: San Francisco
Posted on: October 14, 2024
Job Description:
LOCATION NAME: Center At Preston Ridge, FriscoGeneral SummaryThe
Assistant Store Manager assists and performs the following
functions alongside store management: customer service,
merchandising, omni activities and all inventory related actions to
drive sales and results. As ambassadors to the brand, we are
dedicated to providing a shopping experience that satisfies the
functional and emotional shopping experience of the customer.
Demonstrates behaviors that align with the company values of
Accountability, Collaboration, Humility and Passion. The Assistant
Store Manager partners with the management team to understand
daily/weekly/monthly store priorities. They participate in and
support merchandise placement, fulfillment and store recovery.
Assistant Store Managers participate in monitoring associate
compliance to all company policies and procedures, adheres to Asset
Protection standards and assists in assigned projects and tasks to
support service levels which include opening and closing the
store.Reports to: Store Manager and/or Co-ManagerEssential Duties
and Responsibilities:
- Elevate In-Store Experience by modeling CEL behaviors, coaching
associate behaviors to achieve store goals and responding to
customer requests and/or feedback with a high sense of
urgency.
- Ensures customers have a positive experience by maintaining DSW
store standards. Ensures all tasks are completed related to daily
open/close, including store cleaning, recovery and maintenance
standards.
- Achieves and exceeds metric based goals by reviewing,
understanding and clearly communicating daily/weekly/monthly goals.
Able to clearly communicate business trends to SM/ML.
- Reviews daily communication; plans and assigns tasks throughout
the day/week/month and follows through with required actions.
- Performs other duties as assigned by the Store Manager or other
leader.
- Increase sales and success by maintaining sales floor and
stockroom, enable the flow of merchandise to ensure an appealing
experience to consumers.
- Supervises Leads (and may participate) in the planning and
execution of all inventory management related activities including
but not limited to; freight receipt, placement, markdown and
MOOS.
- Responsible for all omni activities in store including but not
limited to Charge/Send, BOPIS/BOSTS, Delivery.
- Leverage inventory reports to maximize productivity and
merchandise presentation on the sales floor.
- Responsible for ensuring a safe environment for both customers
and associates. Ensure all equipment is in good operating condition
and checked regularly.
- Maintaining supply inventory to ensure a successful floor
moves, markdowns and fulfillment in areas of stockroom, cashwrap,
clearance and non-sales areas.
- Performs, maintains and completes all information related to
audits, donations, transfers, mismates, damages, etc.
- Supports the Store Manager in bringing DSW's Mission, Vision &
Strategy to life in the store.
- Work closely with the Store Manager to understand and follow
policy and procedure.
- Assists the Store Manager and other leaders in recruiting,
interviewing and onboarding of candidates.
- Supports team by training, coaching, directing associates and
communicates development feedback of others to the management team
in an efficient manner.
- Assists the Store Manager in resolving associate relations
matters.
- Participates in the Performance Review process by writing and
conducting Associate and Leads performance reviews.
- Supports team in managing payroll and associate timekeeping
activities.
- Recognize associates through our company recognition
tools.Required Skills and Competencies:
- Excellent customer service by exhibiting a positive mindset and
enthusiasm.
- Ability to manage in ambiguous situations to resolve internal
and external conflict.
- Ability to develop collaborative working relationships.
- Ability to recognize what is critical and take action.
- Good verbal and written communication skills.
- Proven ability to train, coach, develop and motivate
others.
- Ability to hold team accountable to time bound
expectations.
- Must have availability to meet the needs of the business (i.e.
shifts outside traditional business hours).
- Proficiency in base computer use, including Microsoft
Office.Experience:Minimum 2 years retail experience.Preferred
Qualifications:
- Some college preferred.
- Minimum high school graduate or equivalent.Why Choose A Career
with Designer Brands?Empowering associates and building strong
teams poised to disrupt the retail and footwear landscape through
positive change is at the core of who we are at Designer
Brands.
- Invested in helping our associates learn, develop, achieve and
grow into strong leaders.
- Shared commitment to creating a culture fueled by engagement,
excitement, optimism and fun.
- Dedicated to giving back and community involvement.About
Designer Brands:Designer Brands Inc. is one of North America's
largest designers, producers and retailers of footwear and
accessories.
- Designer Brands Inc. operates a portfolio of retail concepts in
more than 640 locations under the DSW Designer Shoe Warehouse and
the shoe co. brands.
- Designer Brands designs and produces footwear and accessories
through Camuto Group, a leading manufacturer selling in more than
6,400 stores worldwide.
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Keywords: DSW Inc., Daly City , DSW Assistant Store Manager, Executive , San Francisco, California
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