Product Manager
Company: Athelas Inc.
Location: Mountain View
Posted on: October 19, 2024
Job Description:
Healthcare providers go into medicine to care for people, but
end up losing valuable time each day to admin work and other
workplace challenges. Time that could otherwise be spent helping
patients. And patients end up suffering as a result. At Commure +
Athelas, we build solutions that simplify providers' lives and keep
them connected to their patients so they can focus on doing what
matters most: providing care.Our innovative suite of software and
hardware - augmented by advanced LLM AI, RTLS, and healthcare
workflow automations - boosts efficiency across every domain of
healthcare, freeing up healthcare providers to spend more of their
time caring for patients. Our growing suite of technologies include
staff duress alerting, asset tracking, patient elopement, revenue
cycle management, clinical documentation and intake, provider
copilots, patient engagement and communication, home health, remote
patient monitoring, and more.Today, we support over 250,000
clinicians across hundreds of care sites around the country. And
we're only just getting started: Healthcare's watershed moment for
AI-powered transformation is here - so join us in creating the
technology to power healthcare!About the RoleCommure + Athelas is
seeking a Product Manager to enhance our digital health product
portfolio. In this dynamic role, you will focus on developing and
implementing technical solutions and clinical products that address
the complexities of healthcare billing and digital medicine.You
will collaborate closely with various cross-functional teams to
drive product strategy, development, and implementation, ensuring
our products effectively meet the needs of our users in real-world
settings. This position requires up to 40% travel to client sites
and other locations as needed.Responsibilities
- Hands-On Product Development: You will have the unique
opportunity to be on the ground, directly at healthcare facilities,
understanding firsthand the challenges and requirements, which will
drive the development and implementation of solutions tailored to
these complex environments.
- Leadership and Technical Expertise: You will lead a team of
engineers; therefore, deep technical knowledge is crucial. You
won't be directly involved in hiring, but you will guide and
inspire your team through complex product build outs.
- Executive-Level Communication: Regular interaction with top
executives such as COOs, CSOs, and CIOs of major healthcare systems
will require excellent communication skills. You must effectively
convey complex ideas and persuade stakeholders to align with your
strategic visions.What You'll Do
- Product Strategy and Implementation: Develop and oversee the
execution of technical and clinical product strategies. This
includes creating innovative solutions for healthcare billing
complexities and clinical product offerings, aligning them with
overarching business goals.
- Customer Engagement and Deployment: Act as the primary product
contact for clients, understanding their specific needs and
deploying solutions that integrate seamlessly into their
operations. Ensure products are tailored to real-world use and
deliver measurable benefits.
- Cross-Functional Team Collaboration: Collaborate with
Engineering, Sales, Operations, and Clinical teams to define and
prioritize product requirements, develop project plans, manage key
deliverables, and maintain high-quality standards throughout the
product lifecycle.
- Operational and Quality Oversight: Establish and maintain
rigorous processes and workflows for product operations and quality
assurance, including metrics and OKRs to monitor and drive business
growth.
- Market Insights and Feedback Integration: Serve as the voice of
the customer internally, gathering and integrating feedback to
refine and adapt product offerings. Develop tools and metrics to
measure product effectiveness and customer satisfaction.What You
Have
- Education and Experience: Bachelor's degree in Computer
Science, Engineering, Business, Clinical Sciences, or a related
field (or equivalent experience).
- Professional Background: 3+ years of experience in Product
Management, ideally in technical or clinical roles within SaaS
products or healthcare informatics environments.
- Skills and Competencies: Strong analytical and problem-solving
skills, outstanding interpersonal and communication abilities, and
a proven ability to manage complex technology projects across
functional boundaries. Experience with SQL and familiarity with
agile methodologies are beneficial.
- Industry Knowledge: Comprehensive understanding of clinical
informatics applications and experience in healthcare settings
(life sciences, pharma, health systems, and payers) is
preferred.
- Direct experience in healthcare settings within the United
States is a bonus.Why you'll love working at Commure + Athelas:
- Highly Driven Team: We work hard and fast for exceptional
results, knowing we're doing mission-driven work to transform the
country's largest sector.
- Strong Backing: We are backed by top investors including
General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC,
Greenoaks Capital and Elad Gil.
- Incredible Growth: Prior to our merger in late 2023, Commure +
Athelas had independently grown more than 500% YoY for three
consecutive years. We've achieved Series D funding, have an
industry-leading runway, and continue to scale rapidly.
- Competitive Benefits: Unlimited PTO, medical, dental, vision,
excellent maternity and paternity paid time off. Note that benefits
are subject to change and may vary based on jurisdiction of
employment.Commure + Athelas is committed to creating and fostering
a diverse team. We are open to all backgrounds and levels of
experience, and believe that great people can always find a place.
We are committed to providing reasonable accommodations to all
applicants throughout the application process.Employees will act in
accordance with the organization's information security policies,
to include but not limited to protecting assets from unauthorized
access, disclosure, modification, destruction or interference nor
execute particular security processes or activities. Employees will
report to the information security office any confirmed or
potential events or other risks to the organization. Employees will
be required to attest to these requirements upon hire and on an
annual basis.
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Keywords: Athelas Inc., Daly City , Product Manager, Executive , Mountain View, California
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