Technical Support Representative
Company: VirtualVocations
Location: Hayward
Posted on: November 1, 2024
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Job Description:
A company is looking for a Technical Support Representative to
provide client support and troubleshoot technical issues.
Key Responsibilities:
Troubleshoot client issues related to networking, hardware, data
integrity, and performance
Write and execute SQL scripts and data utility programs to resolve
issues
Prepare and conduct client training and documentation as needed
Required Qualifications:
Knowledge and experience with Microsoft SQL, Windows Server, and
IIS
Bachelor's or Master's Degree in Computer Science or Information
Technology preferred
Experience with accounting-based applications, preferably in
Construction or Service industries
Proven ability to work in a fast-paced environment and meet
deadlines
Experience in teaching others and providing customer service
Keywords: VirtualVocations, Daly City , Technical Support Representative, IT / Software / Systems , Hayward, California
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